Puji9's Terms and Conditions

1

General Terms & Conditions

By accessing the puji9 platform or creating an account, you agree to these Terms & Conditions. These terms apply to the puji9.xyz website and all related services. If you do not agree, please refrain from using our platform.

Puji9 reserves the right to modify these Terms & Conditions at any time. Continued use of the platform following any changes will be considered acceptance of the updated terms. We recommend checking this page regularly.

In the event of any legal dispute, the English version of these Terms & Conditions shall be considered the authoritative text. puji9 reserves the right to suspend or terminate any user account at its discretion, particularly where a breach of these terms is suspected.

2

Account Register

You are required to provide accurate and complete information when creating an account on puji9. Registering with false details is a direct violation of these Terms & Conditions and may result in account termination and forfeiture of any deposited funds.

• Each individual may operate one account only.
• Opening multiple accounts from the same household or IP address is prohibited.
• The name, address, and ID details provided at registration must be accurate.
• Your account login credentials must not be shared with anyone.
• Transferring or selling your account to a third party is prohibited.
• If you suspect unauthorized access to your account, notify us immediately.

You are solely responsible for all activity on your account. puji9 will not be liable for any losses resulting from unauthorized use if you failed to notify us in a timely manner.

3

Age Verification & Identity Confirmation

Puji9 is an adult gaming platform. You must be at least 18 years old to use this platform. Registration and use by minors is strictly prohibited.

• As part of the KYC (Know Your Customer) process, you may be required to submit a national ID card or passport.
• Identity verification may be required before a withdrawal is processed.
• puji9 may request identity verification at any time.
• If verification is requested, the required information must be submitted within 72 hours.
• Withdrawals may be placed on hold until identity verification is complete.

4

Deposit & Payment Policy

Deposits on puji9 must be made using approved payment methods, including Mobile Banking, Nagad, Rocket, and Upay. All transactions are processed in Bangladeshi Taka (BDT).

• The minimum deposit amount is BDT 200.
• Deposits are generally credited to your account instantly.
• Deposits made through third-party bank accounts or payment methods are strictly prohibited.
• The source of deposited funds must be legitimate; funds from illegal sources are not accepted.
• puji9 reserves the right to decline or suspend any suspicious transaction.
• Filing a chargeback or payment dispute may result in account suspension.

5

Withdrawal Policy

To withdraw your winnings from puji9, the following conditions must be met. We are committed to fast and reliable withdrawals, and most requests are processed within 1–3 business days.

• The minimum withdrawal amount is BDT 500.
• Withdrawals can only be made to a payment method registered in your own name.
• Withdrawals may be suspended if identity verification has not been completed.
• Wagering requirements must be met before withdrawing any winnings derived from a bonus.
• Withdrawals may be withheld in cases of suspicious activity.
• Once a withdrawal has been initiated, it may not be possible to cancel it.

6

Bonuses & Promotions

Puji9 regularly offers a variety of bonuses and promotional deals. Each bonus comes with its own terms, which you should read carefully before accepting.

• Wagering requirements vary by bonus and typically range from 10x to 30x.
• Bonuses have a limited validity period; failure to meet wagering requirements within the specified time will result in the bonus being forfeited.
• Claiming the same bonus more than once is prohibited.
• If bonus abuse is suspected, puji9 reserves the right to investigate and cancel the bonus.
• To earn a referral bonus, both you and your referred friend must meet the specified requirements.
• puji9 reserves the right to modify or cancel any bonus offer at any time.

7

Betting Rules

The following general rules apply when placing bets on puji9. Individual game categories may have their own specific rules, which are accessible upon entering that section.

• Once a bet is confirmed, it cannot be cancelled or changed.
• If a bet is voided due to a technical error, puji9 will refund the full bet amount.
• In live games, the dealer's decision is considered final.
• Should incorrect odds or payouts be displayed due to a system error, puji9 reserves the right to make the necessary corrections.
• Maximum bet limits may vary depending on the game and your account level.
• In Sports Betting, placing bets based on match fixing or insider information is strictly prohibited.

8

Prohibited Activities

The following activities are strictly prohibited on puji9. Any violation of these Terms & Conditions will result in permanent account closure and may lead to forfeiture of deposited funds.

• Operating multiple accounts or using another person's account.
• Using bots, automated software, or hacking tools.
• Money laundering or use of funds from illegal sources.
• Submitting false identity information or forged documents.
• Systematic bonus abuse (Bonus Abuse).
• Threatening or harassing other players or puji9 staff.
• Exploiting system bugs or technical glitches.
• Initiating fraudulent credit card chargebacks.

9

Privacy & Data Protection

Puji9 takes the protection of your personal information seriously. Our Privacy Policy outlines in detail how we collect, store, and use your data.

• Your personal information is never sold to third parties.
• Information may be shared with relevant authorities when required by law.
• All data transfers are secured with SSL encryption.
• To view our full Privacy Policy Click Here।

10

Responsible Gaming

Puji9 believes gaming is a form of entertainment, not a source of income. We encourage all our users to play responsibly.

• You can set daily, weekly, or monthly deposit limits for yourself.
• If you feel you may have a gaming addiction, please use the Self-exclusion option.
• Keep your account out of reach of anyone under the age of 18.
• If you need help, please reach out to a professional counselor.

11

Account Closure & Suspension

Puji9 reserves the right to suspend or permanently close an account for any of the following reasons:

• Breaching any provision of these Terms & Conditions.
• Where evidence of fraud or fraudulent activity is found.
• Failure to complete KYC verification or providing false information.
• Accounts inactive for an extended period (over 12 months).
• By court order or direction of a legal authority.

You may close your account at any time by contacting our support team. We recommend completing any applicable withdrawals before closing your account.

12

Dispute Resolution

For any disputes or complaints, please contact our customer support team first. We will do our best to resolve the issue as quickly as possible.

• Complaints must be submitted within 30 days of the incident.
• Our support team will provide an initial response within 48 hours.
• In disputes relating to game outcomes, server logs will be treated as the definitive record.
• Any internal resolution process must be completed before pursuing legal action against a puji9 decision.

13

Right to Modify

Puji9 reserves the right to update these Terms & Conditions, in part or in full, at any time. Where changes are significant, we will endeavor to notify users in advance.

Continued use of the platform after updated terms have been published will be considered your acceptance of the new terms. We recommend checking this page regularly to stay informed.