Gaming should be a source of fun, not stress. puji9 believes every player has the right to play in an informed and safe environment. Our responsible gaming policy is designed to give you exactly that experience.
Puji9 provides these features to keep your gaming experience safe and enjoyable.
Set your own daily, weekly, or monthly deposit limit. Once set, it cannot be increased without a waiting period — protecting your budget is our priority.
Set a time limit for continuous gaming sessions. Once the limit is reached, puji9 will automatically remind you to take a break.
If you feel you need a break, you can request a temporary pause lasting anywhere from 24 hours to 6 weeks. Your account will remain locked during this period.
If you need a longer break, use our self-exclusion option for a period of 6 months to 5 years. During this time, your account will be completely inaccessible.
Decide in advance the maximum amount you are comfortable losing within a set period. Once the limit is reached, betting will be automatically stopped.
A pop-up will appear every 30 minutes showing your total playtime and current balance, keeping you informed and in control.
Responsible gaming means enjoying gaming as a healthy form of entertainment — without any negative impact on your finances, mental wellbeing, or family life. puji9 believes every player should know their limits and enjoy gaming within them.
Online gaming and betting are growing in popularity across Bangladesh. But like any form of entertainment, gaming requires awareness and self-control. Responsible play means celebrating wins, staying level-headed after losses, and never wagering more than you can afford.
Responsible gaming at puji9 is more than just a policy — it is a core part of what we stand for. We want every member to stay happy and healthy.
Problem gaming often develops gradually, which is why recognizing the early signs matters. If you notice any of the following in yourself, take a moment to reflect:
Puji9 gives you a range of practical tools to stay in control of your gaming. They are completely free to use and available anytime in your account settings.
| Limit Type | Duration | Effective time | Status |
|---|---|---|---|
| Deposit Limit | Daily / Weekly / Monthly | Immediate (decrease), 7 days (increase) | Active |
| Loss Limit | Daily / Weekly / Monthly | Immediate (decrease), 7 days (increase) | Active |
| Session Time Limit | Per Session | Immediate | Active |
| Reality Check | Every 30 Minutes | Immediate | Optional |
| Cool-Off Period | 24 Hours – 6 Weeks | Immediate | On request |
| Self-Exclusion | 6 Months – 5 Years | Immediate | On request |
To set these limits, log in to your account and go to "Settings > Responsible Gaming". Our support team is always on hand to help with any issues.
Answer these questions honestly — this is not a test, it is a moment of reflection for yourself. If most of your answers are "Yes", consider reaching out for support.
Puji9 is a strictly 18+ platform. We are committed to protecting minors and have put multiple measures in place to ensure this.
Age verification using a national ID or passport is mandatory at registration.
Keep your account secure with a strong password and two-factor authentication.
If there are children at home, use parental control software and always make sure you are logged out.
Never share your login details with any minor in your household.
If gaming is becoming difficult to manage, you do not have to face it alone. The puji9 support team and professional help services are here for you.
Reach out to our 24/7 live chat support at any time. Our team will listen to your concerns in complete confidence and help you set limits or take a break from your account.
Log in, go to Settings, and set your preferred deposit limits, cool-off period, or self-exclusion. Changes take effect immediately.
If gaming feels like an addiction, speak with a mental health professional. Services such as Kaan Pete Roi and other mental health support organizations are available in Bangladesh.
Open up to someone you trust. Social support plays the most important role in the path to recovery.
Join puji9 and enjoy a safe, fun experience with access to all our responsible gaming tools.